Shipping policy

FABRICATION TIMES + SHIPPING
Made-To-Order jewelry, Read-To-Wear, Custom Commissions + Wholesale Orders ships weekly on Tuesday's and Friday's only.

For made-to-order Please allow 1 - 3 weeks for fabrication + an additional 2 - 4 days for shipping (6 - 21 days international shipping time).

Ready to Wear jewelry ships 1-3 business days from paid order (Tuesday's and Friday's).

Custom Jewelry: These requests take longer to fabricate. Once a design is approved for fabrication, - can take one to nine months. Once completed, custom jewelry ships within 3 business days. See below CUSTOM/COMMISSION REQUESTS for additional information.

Shipping times may vary due to Federal holidays and inclement weather.

 

US Domestic Mail

We offer a variety of ways to ship your order. We currently ship with carriers UPS and USPS. Shipping rates are calculated based on location. Complimentary shipping on orders over $150.

  • USPS**
    • Ground Advantage: Arrives 2–5 business days
    • Priority Mail: Arrives 1 - 3 business days
    • Express Mail: Arrives within 1 day
  • UPS**
    • Ground: Arrives 1–5 business days
    • 2 Day Air: Arrives within 2 business days
    • 1 Day Overnight: Arrives within 1 business day

 

Canadian Mail - Shipping rates are calculated based on location.

  • Flat Rate USPS First Class: Usually arrives within 6–21 business days**
  • Upgrade for USPS Priority Mail: Usually arrives in 6–12 business days**
  • Please contact me for expedited/overnight shipping options for a quote.

 

International Mail - Shipping rates are calculated based on location.

  • Flat Rate USPS First Class: Usually arrives within 6–21 business days**

Please contact me for expedited/overnight shipping options for a quote.


**Please note: Cindy Liebel Jewelry LLC is not responsible for any other fees, loss or damage to packages for domestic and international (due to customs) shipments. This also includes US and Canada shipments. We will, however, make sure your purchases are packaged securely to prevent damage. If you do not receive your package, please contact the local carrier to whom your package has been shipped.