Shipping policy

FABRICATION TIMES + SHIPPING
Made to Order - Ships weekly on Tuesday's + Friday's
Ready to Wear - Ships weekly on Tuesday's & Friday's

For made-to-order Please allow 1 - 3 weeks for fabrication + an additional 2 - 4 days for shipping (6 - 21 days international shipping time). Ready to Wear jewelry ships 1-3 business day from paid order (excludes Federal holidays, weekends and inclement weather).

Custom orders: These requests take longer to fabricate. Once a design is approved for fabrication - can take one to nine months - please allow 6+ weeks for completion. Depending on the design, fabrication may take longer. See below CUSTOM/COMMISSION REQUESTS for additional information.

US Domestic Mail

We offer a variety of ways to ship your order. We currently ship with carries UPS and USPS. Shipping rates are calculated based on location. Complimentary shipping on orders over $150.

  • USPS**
    • First Class: Arrives 2 - 4 business days
    • Priority Mail: Arrives 1 - 3 business days
    • Express Mail: Arrives within 1 day
  • UPS**
    • Ground: Arrives 1 - 3 business days
    • 2 Day Air: Arrives within 2 business days
    • 1 Day Overnight: Arrives within 1 business day

 

Canadian Mail - Shipping rates are calculated based on location.

  • Flat Rate USPS First Class: Usually arrives within 6 - 21 business days**
  • Upgrade for USPS Priority Mail: Usually arrives 6 - 12 business days**
  • Please contact us for expedited/overnight shipping options for a quote.

 

International Mail - Shipping rates are calculated based on location.

  • Flat Rate USPS First Class: Usually arrives within 6 - 21 business days**

Please contact us for expedited/overnight shipping options for a quote.


**Please note: Cindy Liebel Jewelry LLC is not responsible for any other fees, loss or damage to packages for international shipments due to customs. This also includes US and Canada shipments. We will, however, make sure your purchases are packaged securely to prevent damage. If you do not receive your package, please contact your local carrier in which your package has been shipped.