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Terms + Conditions

TERMS AND CONDITIONS OF USE

Terms and Conditions of Use for Cindy Liebel Jewelry

Last Updated on 7/24/18

NOTICE: These Terms and Conditions of Use are legally binding. It is Your responsibility to read these Terms and Conditions of Use carefully prior to purchase, use, or access of any of Our products, including online courses.

By using this website, you agree to the following Terms and Conditions and Privacy Policy. Please read them carefully before using this website.

 

All custom, made-to-order items are unique in their own way and created to its original design. If you need items resized or repaired, please contact me for an estimate.


SALES TAX
Virginia residents pay up to 6% sales tax (based on your county/city)


FABRICATION TIMES
Made to order: Please allow 3-14 days for fabrication (does not include shipping time). Each item has it's own fabrication timeframe notated within the listing. The available timeframes are as follows:
3-7 days
8-10 days
14 days
If you order more than one item with different time frames, the entire order will be fabricated within the latter (i.e. order jewelry with 3-7 days and 8-10 days, fabrication timeframe will be closer to the 8-10 days timeframe.

Custom orders: These requests take longer to fabricate. Once a design is approved for fabrication, please allow 3 - 8 weeks (more or less) for completion. See below CUSTOM/COMMISSION REQUESTS for additional information.


SHIPPING

All READY TO SHIP: All items ship 1-2 business days from the date of paid purchase

US Domestic Mail
FREE Shipping on orders $75 and over

USPS 1st Class Rate: $4.00

  • Typically arrives within 2 - 4 business days
  • Insurance NOT included
    USPS Priority Mail Flat Rate: $9.00
    • Typically arrives within 1-3 business days
    • Insurance included

    Please contact me for expedited/overnight shipping options for a quote.


    Canadian Mail:
    FREE Shipping on orders $125 and over

    All other shipping options are calculated by shipment weight.

    International Mail:
    Shipped via USPS First Class or Priority Mail options and is calculated by shipment weight.


    **Please note: Cindy Liebel Jewelry is not responsible for any other fees, loss or damage to packaging for international shipments due to customs. This also includes US and Canada shipments. We will, however, make sure your purchases are packaged securely to prevent damage. If you do not receive your package, please contact the carrier in which your package has been shipped.

     

    RESIZE
    All handcrafted rings purchased from Cindy Liebel Jewelry are eligible for resizing for an additional cost that will be determined based on style and size of the ring. Shipping is the responsibility of the purchaser. We recommend including tracking and/or insurance when shipping. Proof of purchase is required for all resizing.

    Don’t know your ring size? Order a complimentary ring sizing gauge and just pay shipping.

     

    LOOSE A MATCHING EARRING?
    We will gladly replace the matching earring lost. Cost is half the current price plus shipping.

     

    SALES + PROMOTIONS
    All discontinued sale items are non-refundable. Online discount codes cannot be combined with any other offer. All sales are final for on sale, discounted and custom orders.

     

    eGIFT Gift Cards + STORE CREDITS
    Please be advised, all eGift cards expire within 6 months of purchase date. Any unused portion will be void. Store credit and eGift cards can ONLY be used for online purchases at cindyliebel.com not at any events.

     

    CLJ LOYALTY PROGRAM
    This program is open to all customers who create a "customer account" at cindyliebel.com, giving access automatically receiving a specific percentage off regular priced items, excluding final sale items. (BronzeVIP not tiered, SilverVIP is tiered). Customer must be signed in to receive the exclusive discount and can not be applied once an order has been placed. Customer understands, once an order is placed without being signed into their account, the discount can not be applied manually. Also note, the Loyalty Program program can only be used with one email address per customer.

    The CLJ Loyalty Program is subject to change at any time and can not be combined with any other offers excluded from the program.

     

    RETURNS + EXCHANGES
    Our goal is to offer women an authentic handcrafted piece of accessory. If for any reason you are not happy with your purchase, please contact me prior to returning unused item(s) in the same condition received within 7 days of receipt. We will gladly refund your item(s), as long as the item has been shipped back within the time frame mentioned. If an item is returned past the 7 days, there will be a refund loss or store credit. Please be advised, custom-made and personalized items are not eligible for return, exchange and store credit. For hygienic purposes, earring returns and exchanges are accepted on a case by case bases. Please contact me for further information.

    The customer is responsible for all shipping and insurance fees on returns, exchanges, and repairs.

     

    CUSTOM/COMMISSION REQUESTS
    Interested in a custom jewelry? Let's discuss what you have in mind. I do require a minimal design fee per design, which will be applied to your final total if you choose to continue with the custom project. Contact me to discuss your personal design idea.

    We retain the copyright on every design sketch/drawing, all made by Cindy Liebel Jewelry.

      

    WHOLESALE INQUIRIES
    Wholesale inquiries are welcome. Please contact me for registration information and line sheets.

      

    GENERAL PROVISIONS

    This website is owned and operated by Cindy Liebel Jewelry, a Virginia company. Our principal place of business is located at 2215 Plank Road, #104 Fredericksburg VA 22401.

    You must be at least sixteen years of age to use Our website. Use of this website is at Your own risk. We host Our site on a reputable platform and take reasonable efforts to maintain and host the site. However, We make no explicit representations or warranties as to the safety of Your individual use of the website. The Terms and Conditions contained on this page are subject to change at any time.

     

    TERMS OF SITE & COURSE ACCESS AND PRODUCT PURCHASER AGREEMENT

    All programs, products, and services are owned and provided by Cindy Liebel Jewelry (“Company” or “We” or “Us” or “Our”). The term “You” or “Your” refers to any user or purchaser of said program(s), product(s) or service(s) (the “Offering”). These Terms and Conditions of Use govern and define how You are allowed to use and access Company’s Offering. We reserve the right to update and change these Terms and Conditions of Use at any time, and will update them accordingly with the ‘date last updated’ at the top of this page.

    You are legally bound to these Terms and Conditions of Use whether or not You have read them. If You do not agree with any of Our Terms and Conditions of Use, please email Us at cindy@cindyliebel.com and We will make reasonable efforts to remove Your name, email, and access to Our Offering and website(s).

     

    YOUR PRODUCT OR COURSE USE AND CONSENT

    When You purchased Our Offering, You were given a reasonable notice that these Terms and Conditions of Use existed. By moving forward with Your purchase of the Offering and further access of the Offering, You implicitly agreed and continue to agree to abide by these Terms and Conditions of Use, as well as any disclaimers and privacy disclosures contained in these Terms and Conditions of Use.

    You agree You are at least 18 years old or of age in Your applicable jurisdiction to access the Offering. Access of Our Offering and related materials by a minor is a violation of use, and We reserve the right to terminate Your access if such an issue is discovered.

     

    INTELLECTUAL PROPERTY NOTICE

    All images, text, designs, graphics, trademarks, and service marks are owned by and property of  Cindy Liebel Jewelry, or the properly attributed party. It is a violation of federal law to use any of Our intellectual property in whole or in part, and modification of any materials contained on this site is illegal and may be prosecuted to the fullest extent permissible should We choose to do so, including asking for financial penalties (damages) and/or an injunction forcing You to stop using Our intellectual property immediately.

    You may NOT use Our intellectual property in any way, which includes republishing any text, image, design, or other property on another website, or posting a quote or image from Our site to any third-party website including social media. We have spent a great deal of time and money building the intellectual property located on this site and in order to maintain the integrity of it, We cannot allow any third party use.

     

    SECURITY AND ASSUMPTION OF RISK

     

    SECURITY

     

    It is Your responsibility to secure Your username and password from theft or any other means of unauthorized use that would violate these Terms and Conditions of Use. We do not store any whole credit card numbers or payment information, and instead, these are processed through third-party processors such as Stripe, Paypal, Shopify, Google Pay or Apple Pay . By utilizing these payment processors to gain access to the Offering, You indemnify Us and instead assume any and all risk or liability for the security of the payment details, and agree to be bound by the third-party payment processor’s applicable terms and conditions of use.

     

    CONFIDENTIALITY

    You have no right to confidentiality unless otherwise explicitly stated, such as in a subsequent client agreement, or otherwise implicitly agreed upon as mandated by law or fiduciary duty.

     

    ASSUMPTION OF RISK

    By accessing Our Offering and/or related materials, whether paid or unpaid, You assume all the risk of Your access and any subsequent actions You choose to take as a result of the influence, information, or educational materials provided to You.

     

    YOUR COMMUNICATIONS

    Any communications made through Our ‘contact’, blog, blog comments, newsletter sign up, or other related pages, or directly to Our phones or mailing or email addresses is not held privileged or confidential and is subject to viewing and distribution by third parties. We own any and all communications displayed on Our website, servers, comments, emails, or other media as allowed by the USA law, and will not give credit or pay royalties for unsolicited user-generated content such as blog comments or emails. For more information on when and how We store and use Your communications or any data provided by You in those communications, please refer to Our Privacy Policy on this page.

    We maintain a right to republish any submission in whole or in part as reasonably necessary in the course of Our business. You agree not to submit any content or communications that could be illegal or serve an unlawful purpose, including, but not limited to communications that are potentially libelous or maliciously false, obscene, abusive, negligent, or otherwise harmful or inappropriate.

     

    DISCLAIMERS

    Our website and related materials are provided for educational and informational use only. You agree to indemnify and hold harmless Our website and company for any direct or indirect loss or conduct incurred as a result of Your use of Our website and any related communications, including as a result of any consequences incurred from technological failures such as a payment processor error(s) or system failure(s).

    While We may reference certain results, outcomes or situations on this website, You understand and acknowledge that We make no guarantee as to the accuracy of third-party statements contained herein or the likelihood of success for You as a result of these statements or any other statements anywhere on this website. If You have medical, legal, or financial questions, You should consult a medical professional, lawyer, or CPA and/or CFP respectively. We expressly disclaim any and all responsibility for any actions or omissions You choose to make as a result of using this website, related materials, products, courses, or the materials contained herein.

    This website is updated on a regular basis and while We try to make accurate statements in a timely and effective manner, We cannot guarantee that all materials and related media contained herein are entirely accurate, complete, or up to date. You expressly acknowledge and understand that any information or knowledge You gain as a result of using this website is used at Your own risk. If You should see any errors or omissions and would like to let Us know, please email Us at Cindy Liebel Jewelry.

     

    EARNINGS DISCLAIMER

    You agree that You understand individual outcomes will vary. Case studies or testimonials are not indicative of typical results. Each individual approaches Our Offering(s) with different backgrounds, disposable income levels, motivation, and other factors that are outside of Our control. Therefore, We cannot guarantee Your success merely upon access or purchase of Our Offering(s) or related material(s).

     

    GENERAL DISCLAIMER

    To the fullest extent permitted by law, We expressly exclude any liability for any direct, indirect, or consequential loss or damage incurred by You or others in connection with Our Offering(s), including without limitation any liability for any accidents, delays, injuries, harm, loss, damage, death, lost profits, personal or business interruptions, misapplication of information, physical or mental disease, condition or issue, physical, mental, emotional, or spiritual injury or harm, loss of income or revenue, loss of business, loss of profits or contracts, anticipated savings, loss of data, loss of goodwill, wasted time, and for any other loss or damage of any kind, however and whether caused by negligence, breach of contract, or otherwise, even if foreseeable. We are not medical, legal, financial, or other professionals, or if We are, during the course of this Offering and related material(s), We are not offering Our professional services and You expressly agree We are not acting in any professional capacity, including medical, legal, financial, or otherwise during the course of this Offering. This Offering is for educational and entertainment purposes only. None of the Offering or its related material(s) should be construed as medical, legal, or financial advice.

     

    THIRD PARTY DISCLAIMER

    You acknowledge and agree that We are not liable for any defamatory, offensive, or illegal conduct of any other participant or user, including You.

     

    WARRANTIES DISCLAIMER

    WE MAKE NO WARRANTIES AS TO OUR PROGRAMS, PRODUCTS, SERVICES, OR PROGRAM MATERIALS. YOU AGREE THAT PROGRAMS, PRODUCTS, SERVICES, OR PROGRAM MATERIALS ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PROGRAMS, PRODUCTS, SERVICES, OR PROGRAM MATERIALS WILL BE FUNCTIONAL, UNINTERRUPTED, CORRECT, COMPLETE, APPROPRIATE, OR ERROR-FREE, THAT DEFECTS, WILL BE CORRECTED, OR THAT ANY PART OF THE WEBSITE, OR CONTENT ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF OUR PROGRAM, PRODUCT, OR SERVICES MATERIALS, OR ON THIRD-PARTY WEBSITES IN TERMS OF THEIR CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY, OR OTHERWISE.

     

    TECHNOLOGY DISCLAIMER

    We make reasonable efforts to provide You with modern, reliable technology, software, and platforms from which to access Our Offering(s) and related material(s). However, in the event of a technological failure, You accept and acknowledge Our lack of responsibility for said failure, and while We will make reasonable efforts to support You, some technological issues are far outside Our control and will require You to access support from a third-party provider.

     

    ERRORS AND OMISSIONS

    We make no warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information in Our Offering(s). We are not liable for any inaccuracies, errors, or reliance on personal opinions contained in Our Offering(s) or related material(s).

     

    INDEMNIFICATION, LIMITATION OF LIABILITY, AND RELEASE OF CLAIMS

     

    INDEMNIFICATION

    You agree at all times to indemnify and hold harmless Our Company, as well as any of Our affiliates, agents, contractors, officers, directors, shareholders, employees, joint venture partners, successors, transferees, assignees, and licensees, as applicable, from and against any and all claims, causes of action, damages, liabilities, costs, and expenses, including legal fees and expenses, arising out of or related to Our Offering(s) .

     

    LIMITATION OF LIABILITY

    We will not be held responsible or liable in any way for the information, products, or materials that You request or receive through or in relation to Our Offering(s). We do not assume liability for any third party conduct, accidents, delays, harm, or other detrimental or negative outcomes as a result of Your access of Our Offering(s) and related material(s).

     

    AFFILIATES

    This site may use affiliate links to sell certain products or services. We disclaim any and all liability as a result of Your purchase through one of these links. We will use reasonable efforts to notify You when and where We have placed affiliate links in addition to this disclaimer located in these Terms and Conditions. You accept express liability for any and all consequences or benefits of clicking the affiliate links contained on this website or related communications.

     

    TERMINATION

    If at any time We feel You have violated these Terms and Conditions, then We shall immediately terminate Your use of Our website and any related communications as We deem appropriate. It is within Our sole discretion to allow any user’s access of Our website, and We may revoke this access at any time without notice, and if necessary, block Your IP address from further visits to Our site(s).

     

    ENTIRE AGREEMENT

    Before You register with Our website or make any purchases therefrom, You will be asked to consent to Our Privacy Policy. If You have consented, or once You do consent, the terms of the Privacy Policy together with these Terms and Conditions, the information contained herein constitutes the entire agreement between site users and Our company relating to the use of this website.

     

    LAW AND JURISDICTION

    These Terms and Conditions of Use and Privacy Policy are governed by and construed in accordance with the USA law. Any dispute arising out of or related to the information contained herein is subject to adjudication in the state of Virginia, USA.

     

    CONSENT

    By using Our website, You hereby consent to Our Terms and Conditions of Use and Privacy Policy.

    If You require any more information or have any questions about Our Terms and Conditions of Use, or Our Privacy Policy, please feel free to contact Us by email at cindy@cindyliebel.com.

     

    ALL RIGHTS RESERVED

    All rights not expressly granted in these Terms and Conditions of Use and Privacy Policy or any express written here, are reserved by Company.

     

    SEVERABILITY

    If any part of these Terms and Conditions of Use and Privacy Policy is deemed unlawful and/or unenforceable, all other provisions contained herein will remain in full force and effect.

     

    ENTIRE AGREEMENT

    The information contained herein constitutes the entire agreement between site users and Our company relating to the use of this website.

     

    LAW AND JURISDICTION

    These Terms and Conditions of Use and Privacy Policy are governed by and construed in accordance with United States law. Any dispute arising out of or related to the information contained herein is subject to adjudication in the state of Virginia, USA.

     

    CONTACT INFORMATION
    Email: cindy@cindyliebel.com
    Address: 2215 Plank Road #104, Fredericksburg, VA 22401

    © 2010-2018 Cindy Liebel Jewelry All rights reserved

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